印尼女子与未婚夫 外游庆生恐同丧命


印尼女子与未婚夫
外游庆生恐同丧命





印尼女子普斯皮塔萨里本月20日度过26岁生日,与经营玩具店的未婚夫维查亚外游庆祝生辰,不料却登上今次出事的亚航QZ8501客机。

与他们同行的还有维查亚的父母和2名亲戚,相信亦已经凶多吉少。普斯皮塔萨里在泗水的大学主修经济学,认识修读建筑工程学的维查亚,并堕入爱河。毕业后,她前往广东继续深造,维查亚则返回家乡玛琅做生意。

他们感情要好,不时在社交网站上载甜蜜照片,并已经订婚。想不到准备携手步向人生下一个阶段之际,他们竟然一同遇上亚航空难。




Stewardess’ family hopes body in AirAsia uniform is







AirAsia stewardess Khairunisa Haidar Fauzi (pic), who was on board QZ8501, wanted to celebrate the New Year in Surabaya, her father said.
Haidar said that was the last conversation he had with his 22-year-old daughter before she went to work for the last time.
Now the family is hoping her body has been found. They have accepted that she is gone.

Khairunisa's brother, M. Ikhsan Nul Kamil, told Indonesian news portal Detik.com that if the authorities had found the remains of a stewardess, based on the red AirAsia flight attendant uniform on the body, he hoped it would be his sister's.
"Kalau yang dimaksud pramugari, kami harap itu adik kami (If they are saying they have found the body of one of the air stewardess, then we hope it is our little sister)," Ikhsan told the news portal at the AirAsia crisis centre in Juanda, Surabaya, today.
The grieving man said the family, including parents, had accepted that Nisa, as Khairunisa was fondly called, was no longer with them.









"We are hanging on, being as strong as we can. We know she is gone," Ikhsan said.
Detik.com reported that DNA samples from her parents had been taken by the authorities for identification purpose.
He described Nisa as a cheerful person who got along easily with others, and was helpful and caring towards family members.
"She was a good girl, always liked to help others. I always asked for her help when I need it.
"But she was also 'manja' (spoiled) because she phoned home four times a day," Ikhsan said.
Khairunisa, who was the youngest among three children, was born in Palembang. She studied law at Universitas Sriwijaya and joined AirAsia last year.
Detik.com also reported that she was active on social media and had posted a photo with a handwritten message that read "I Love You from 38,000 ft" on Instagram two weeks ago before QZ8501 crashed.
The photo, which was likely taken at the window of a plane as it spotted the wing of an aircraft outside, has since gone viral with other social media users posting messages to her.
QZ8501 went missing early Sunday morning when it was flying to Singapore from Surabaya. There were 155 passengers and seven crew members on board.
Yesterday afternoon, Indonesian authorities announced that debris found floating in the Java Sea near Pangkalan Bun were from the missing plane, which was believed to have crashed because of bad weather.
During search from last night until this morning, search and rescue team pulled out three bodies – two men and one woman in stewardess attire. So far, no survivors have been found. – December 31, 2014.




天气转坏搜索暂停,所捞6尸一为空姐





天气转坏搜索暂停
所捞6尸一为空姐

失事亚航QZ8501客机的搜寻工作今日再次展开后,至今已打捞到6具遗体,其中一具遗体为一名女空服员。但随后遇上恶劣天气,搜索行动被迫暂停。

印尼空军表示,碍于遇上大风大雨,令搜索行动需要暂停。而印尼国家搜救机构负责人称,只要天气情况许可,便会再次恢复搜索,数以百计军人、警员和搜救人员正在待命。

他续指,至今合共捞起了6具尸体,包括一名女空服员。较早前,有消息指发现的遗体中有穿上空服员制员。

图为其中一名遇难的女空服员。




Life jacket found on body from AirAsia plane, says Indonesian official

Indonesian search and rescue crews unload one of the bodies of AirAsia passengers recovered from the sea at the airport in Pangkalan Bun, central Kalimantan. – Reuters pic, December 31, 2014.




A body recovered from the crashed AirAsia plane on Wednesday was wearing a life jacket, an official with Indonesia's search and rescue agency said, raising questions about how the disaster unfolded.
Seven bodies have been recovered from the sea, some fully clothed, which could indicate the Airbus A320-200 was intact when it hit the water. That would support a theory that it suffered an aerodynamic stall.
The fact that one person put on a life jacket would appear to indicate those on board had at least some time before the aircraft hit the water, or after it hit the water and before it sank.

And yet the pilots did not issue a distress signal. The plane disappeared after it failed to get permission to fly higher to avoid bad weather because of heavy air traffic.
"This morning, we recovered a total of four bodies and one of them was wearing a life jacket," said Tatang Zaenudin, an official with the search and rescue agency.
He declined to speculate on what the find might mean.
Ships and planes resumed the search for wreckage, bodies and black boxes of flight QZ8501 today after Indonesian rescuers found several bodies and debris floating in shallow waters off the coast of Borneo yesterday.
However, big waves and winds prevented divers from searching the crash zone for the sunken remains of the aircraft, which had 162 people on board when it vanished on Sunday about 40 minutes into its flight from the Indonesian city of Surabaya to Singapore.
Indonesian rescuers believe they have found the wreck of a crashed AirAsia plane on the ocean floor off Borneo, after sonar detected a large, dark object beneath waters where debris and bodies were found floating.
Ships and planes had been scouring the Java Sea for flight QZ8501 since Sunday, when it lost contact during bad weather about 40 minutes into its flight from the Indonesian city of Surabaya to Singapore.
Indonesian rescuers have recovered various bits of debris, including luggage, and seven bodies floating in shallow waters.

Source from: http://www.themalaysianinsider.com/






"It's about 30 to 50 metres underwater," Hernanto, head of the search and rescue agency in Surabaya, said of the object on the sea bed.
Authorities in Surabaya were making preparations to receive and identify bodies, including arranging 130 ambulances to take victims to a police hospital and collecting DNA from relatives.
"We are praying it is the plane so the evacuation can be done quickly," Hernanto said.
Most of the people on board were Indonesians. No survivors have been found.
Among the bodies found on Wednesday was a flight attendant.
The fully clothed bodies could indicate the Airbus A320-200 was intact when it hit the water and support a theory that it suffered an aerodynamic stall.
"The fact that the debris appears fairly contained suggests the aircraft broke up when it hit the water, rather than in the air," said Neil Hansford, a former pilot and chairman of consultancy firm Strategic Aviation Solutions.
Indonesian President Joko Widodo said his priority was retrieving the bodies.
"I feel a deep loss over this disaster and pray for the families to be given fortitude and strength," Widodo said in Surabaya on Tuesday after grim images of the scene in the Java Sea were broadcast on television.
Widodo said AirAsia would pay an immediate advance of money to relatives, many of whom collapsed in grief when they saw the television pictures from the search.
AirAsia Chief Executive Tony Fernandes has described the crash as his "worst nightmare".
About 30 ships and 21 aircraft from Indonesia, Australia, Malaysia, Singapore, South Korea and the United States have been involved in the search.
Singapore said it was sending two underwater beacon detectors to try to pick up pings from the black boxes, which contain cockpit voice and flight data recorders. – Reuters, December 31, 2014.



雨季天不可不知的防灾预备设施!






災難!來無影去無蹤,你無法預測它甚麼時候會來,你也無法期望它能迅速離去,我們能做的,也是唯一能做的,就是我們該怎麼從災難之中全身而退!

 
水災是台灣最常見的自然災害,因為其他自然災害常常伴隨著水災一起發生。為什麼會發生水災呢?通常是由於連續數小時或數日的豪雨使水位上漲,使水沖出堤防所造成,影響的區域可以小至村落小鎮;大至整個流域或數個縣市。而如果是暴洪,突如其來的洪水就會無預警的在幾分鐘之內吞噬整個村落或城市,並且夾帶石塊與泥流成為土石流,摧毀所有東西,具有很大的破壞力。

水災發生時,該準備甚麼物資,相信大家心裡一定有各式各樣的答案,但是你確定那些是必要的嗎?你確定沒有遺漏的嗎?如果你準備了一百樣東西,但偏偏發生災難時你漏掉了一樣,後果很有可能會危及你以及你的家人的生命!以下防災預備措施給你一個水災前中後完整的準備資訊,有了這些物品和計畫,就能提高你和家人安然度過水患的機會。

防災預備措施

準備一個救難背包,裡面要包含:
至少三天份的飲水與食物
電力充足的收音機
雨衣及雨傘





手電筒
備用電池
電力足夠的手機及備用手機電池
醫療急救包,最好有防蚊蟲咬藥品
個人衛生清潔用品(牙刷、牙膏、衛生紙等等)
家中若有嬰兒,可準備嬰兒用品
家中若有寵物,可準備寵物飼料
用來拍攝毀損狀況的相機
準備衣物與方便走路的鞋子。
關緊所有門窗。
確保附近道路的排水溝通暢。
留意電視及收音機播報的災情。
如有桶裝瓦斯,請確定已關閉。
將所有不用的電器的插頭拔掉。
將冰箱的溫度調到最低,這樣在斷電時,可以將食物保存得比較久。
若您居住的地方的自來水管路有斷水之虞,可以先用浴缸或其他容器儲水。
把家中位於低處的家具移到樓上或其他高處以防淹水。
如果自家位於容易淹水的區域,務必將家中電器安置好
家中若裝有鐵捲門,則須保持開啟,並且關掉其電源。
設法與親友保持聯繫,確認他們何時返家、是否做好防災準備。
將汽車的油加滿。
考慮投保颱風洪水險。
如果當地政府機關宣布撤離或疏散,務必盡可能配合。
如果要撤離居住地點,可先計劃撤離的路線,在與家人討論之後實際練習一遍,若鄰居也有類似安排,也可以參考。

水災發生時

留意廣播或電視是否有災情相關報導。
注意洪水是否會接著出現,若你所在的地方可能發生,就要趕快逃到地勢較高的地方,不要等發布警告才走。
暴洪發生前,會有溪水變濁、非岸生植物漂流增加等徵兆,但有時連降雨等預兆都沒有,所以要留意河流、峽谷或排水道等可能發生暴洪的地方。
將所有房子的主電源關閉。若身上是濕的,或是正站在水中,就不要接觸電器用品,以免觸電。
如果要撤離,則避免在水流當中行走,因為只要約十五公分深的水流就可以將人沖倒。
涉水時,可以用長條的樹枝或其他長的東西試探前方水面下的地面是否夠穩固,試了再走過去。同時要留意水中的漂流物,以免被割傷。
若有開車,則要避免開進淹水的地區。當行駛車輛四周水勢升高,就要盡快離開車輛,並逃離到安全的高處,否則會和車輛一起被沖走。
不要將車輛停在河流或湖泊旁邊。

水災過後

繼續留意廣播及電視的災情資訊,注意自來水供水時間、淹水等相關報導。
保持淹水域的距離。
道路留給救災人員使用,若非緊急,不要開車上路。
如果因避災而撤離,須等到政府相關當局宣布安全,才可動身回去。
若開車或走路經過曾淹水的路面,要特別留意,因為淹過水的路面的路基可能已被洪水沖蝕,有坍塌的可能。
不要進入仍然處於淹水狀態的建築物中,因為房屋會因地基受損而不穩,也可能因漏電而觸電,另外,積水也是傳染病的溫床。
要盡快檢視化糞池及汙水管線,看是否有受損,不然湧出的汙水會有害於環境衛生,損及住戶健康。
如果能回到住處,要著手清除淤泥,以維持環境衛生。
若房屋曾淹水,請把房屋的門窗都打開,以保持通風降低屋內濕度。因為屋內濕度高會有害於電器與建材,但是晚上溫度低時要關閉門窗,不然反而會增高屋內濕度。
災後還是要關掉房屋總電源,等到屋內的積水都退去再開啟。
好好安排一個時間表,按部就班完成以上工作。
如果有投保颱風洪水險,要記得連絡保險公司。




Minister coy on speculation over fuel price, assures good news



Is the price of RON95 set to drop to below RM2 for the first time since August last year? Speculation is rife but no confirmation is forthcoming from minister Datuk Hasan Malek. – The Malaysian Insider pic, December 30, 2014.





Motorists will have to wait at least until tomorrow to find out if Putrajaya will officially announce a reduction in the retail price of fuel in the country.
The social media today was abuzz with speculation that the price for RON95 will be reduced to RM1.93 per litre from the current RM2.26, RON97 RM2.13 from the current RM2.46 and diesel at RM1.97 from RM2.23.
Domestic Trade, Cooperatives and Consumerism Minister Datuk Hasan Malek when contacted tonight, however, was non-committal on whether the retail price of fuel will be reduced.




"Wait first, it is a secret. Wait until January 1. It will be good news," he said.
On Monday, the global benchmark Brent crude settled at US$57.88 per barrel while the US crude settled at US$53.61 per barrel. Prices have fallen to their lowest level since May 2009.
Foreign analysts have said that oil prices this year are on track for the biggest decline since 2008 and the second biggest annual fall since futures started trading in the 1980s.
In November, Putrajaya announced that it would remove all fuel subsidies effective December 1 and use a managed float method to determine the retail price of fuel.
Through the managed float method, the average change in the product cost will determine pricing on a monthly basis.
However, with oil prices slumping worldwide and showing no signs of recovery, Malaysians should be able to look forward to cheaper oil prices as they usher in 2015. – December 30, 2014.
Source fromt: http://www.themalaysianinsider.com




亞航客機又出事 衝出跑道 空姐除鞋走






菲律賓亞洲航空一架客機,周二下午由馬尼拉飛往阿克蘭省卡利博(Kalibo)國際機場,但惡劣天氣下降落時衝出了跑道,停在一片草地上,機身向前傾。

出事的是編號Z2 272客機,乘客透露緊急降落後客機引擎立即關掉,乘客被告知用機尾的緊急逃生滑梯落機,而空姐滑落前都先脫去高踭鞋。一名機艙人員回答乘客查問時稱,客機是遇到了強風。機上153名乘客及機組人員及時疏散,無人受傷。






AirAsia Flight FD3254 turns back in Thailand due to "hearing some noise in the luggage compartment"








BANGKOK: An AirAsia flight bound for northeast Thailand turned back to the capital Bangkok shortly after takeoff Tuesday when pilots detected an "irregularity" in the storage compartment, airline officials said.

The news comes as search teams  detected debris in the sea from an AirAsia jet that vanished in a storm Sunday en route from Surabaya in Indonesia to Singapore with 162 people aboard.

A body was also sighted.

AirAsia Flight FD3254 returned to Bangkok's Don Mueang International Airport soon after departing for Khon Kaen at 11.10 am (0410 GMT).

It was allowed to resume service after engineers ruled out any technical problems.






"After departure from Don Mueang, the pilots detected a minor irregularity in the storage area, thus in the interest of safety the flight returned to land at Don Mueang Airport for a detailed inspection," said Thai AirAsia in a statement.

"Engineers did not discover any issues compromising the safety of flight FD3254," it said.

No passengers cancelled their flights and the plane arrived at its destination an hour behind schedule, officials said.

An AirAsia spokesman at Don Mueang Airport said the pilots turned back after "hearing some noise in the luggage compartment". He could not confirm the reason for the noise.

Source from:http://m.english.astroawani.com/news/show/airasia-jet-turns-back-thailand-due-irregularity-51220





ANOTHER AIRASIA PLANE RP-C8972 IN KALIBO, PHILIPPINES OVERSHOOTS RUNWAY






An AirAsia Zest plane overshot the runway at Kalibo Airport late Tuesday afternoon.
No one was initially reported injured in the incident, RGMA Kalibo's John Allen Ascano reported on dzBB radio
The aviation Safety Network website cited initial information indicating the plane was an Airbus A320-216 (RP-C8972)
It described the incident as the plane suffering a runway excursion at Kalibo Airport.





【亚航客机失联】军人误以为生还者求救


4尸紧握手
负责搜寻失踪客机的印尼C-130大力士型运输机副驾驶员维博沃说,他在加里曼丹附近一带海域进行搜索时,看见有飞机碎片及数十人飘浮,当时以为他们仍生还,甚至向他们挥手。直至飞机飞近后,才发现他们已全死去。军人也发现有4人死前仍紧紧握手。
维博沃说:“当时那些人就只是浮在海面上,我们看过去,这些人就像向我们挥手示意一样。可是当我们飞近一点时,才发现他们已全部死去。”
维博沃称,他看见尸体时,约于当地时间早上11时,当时第2天搜索行动已进行了5小时。












Why Air Disasters Keep Happening in Southeast Asia



Photographer: Juni Kriswanto/AFP via Getty Images
Indonesian army personnel during a search and rescue operation for missing AirAsia flight QZ8501 over the Java Sea on Dec. 29.


In the past year, Malaysia’s aviation industry has suffered an unprecedented number of tragedies. Although the odds of any person boarding a flight dying in a plane crash are about 1 in 11 million, three Malaysia-based aircraft have apparently gone down, with no survivors. The latest, AirAsia Flight QZ8501, had been traveling from Surabaya, Indonesia, to Singapore when it vanished over the Java Sea.
To some extent, the three Malaysian air disasters are just brutal bad luck. Still, they point to several disturbing trends that raise the question of whether flying in peninsular Southeast Asia is completely safe. The air market in the region has embraced low-cost carriers, leading to a proliferation of flights throughout Southeast Asia, stretching air traffic controllers, and possibly allowing some airlines to expand too rapidly. Indonesian carriers, air traffic controllers, and Indonesian airspace in general have become notorious for weak safety regulations. AirAsia has responded to this crisis much more rapidly than state carrier Malaysian Airline(MAS:MK) did after the disappearance of Flight MH370 last March, but the opaque, authoritarian politics of Malaysia—which are common in Southeast Asia—will likely make the search and rescue operation, and any inquiry into why the flight crashed, more difficult than necessary.





AirAsia, modeled on carriers such as Ryanair (RYAAY:US) and Southwest Airlines, was the first low-cost airline to prosper in Southeast Asia, which had been dominated by state carriers until open-skies deals broke the market open in the past decade. AirAsia allowed the growing middle classes in Asia to use air travel for pleasure and business for the first time. The no-frills airline charged for food, bags of any significant size, choosing a specific seat, and many other services, but it also gained a reputation for solid customer service. In the wake of Flight QZ8501’s disappearance, AirAsia has continued to show its responsiveness. Through its website and emergency call centers, the airline has been providing families with up-to-the-minute and seemingly accurate information about the plane and the nascent search effort, a sharp contrast from Malaysia Airlines, which told families of passengers on MH370 virtually nothing for days after the plane vanished.
AirAsia has expanded rapidly in Indonesia, the most populous nation in Southeast Asia and an archipelago where cheap air travel is incredibly attractive to middle classes. Indonesia-based low-cost carrier Lion Air, meanwhile, placed a massive order in 2013 for 234 new Airbus planes and followed that up with an order last month for 40 more planes. Other low-cost carriers such as Citilink, Tigerair, Valuair, and many others have also built up their route networks across the archipelago.
But while air traffic has grown in the region, and while AirAsia had a mostly solid safety record, the increase in low-cost flights may have resulted in planes being operated by men and women with less experience than in the past. Southeast Asian airspace still has the same mountains, chaotic weather, and tough approach paths as it always did. The pilot on the AirAsia flight had about 6,000 hours of flight experience on the Airbus plane he was flying, but it is unclear whether he had experience flying at 34,000 feet or higher, where he was trying to take the plane to avoid bad weather. The higher the plane rises, the more difficult it can be to navigate tricky conditions such as thin air and ice crystals. Some low-cost carriers seem particularly strapped trying to find quality staff and allegedly push their pilots and crew to work too many hours in order to run so many flights. Indonesian carrier Lion Air has had at least three of its pilots arrested for crystal methamphetamine use since 2011; crystal meth is a stimulant that can be used to stay awake and alert.
This increase in flights seems to have particularly taxed air traffic controllers, pilots, and mechanics operating in Indonesia. The country has become infamous for poor management of planes in the air and coming in for landings, and for lax enforcement of airlines’ need to maintain planes. Pay for air traffic controllers, mechanics, and regulators of the aviation industry remains low by regional standards, and graft is endemic at all levels of regulatory agencies in Indonesia; the country ranks among the most corrupt in East Asia in Transparency International’s annual Corruption Perceptions Index. Yet the increase in flights into and through the country has required more air traffic controllers, mechanics, and pilots, whether Indonesia is capable of providing trained people to fill these jobs.
Adopted from: http://www.businessweek.com/articles/2014-12-29/why-air-disasters-keep-happening-in-southeast-asia



4 CRISIS-HANDLING TIPS WE LEARNT FROM TONY FERNANDES & QZ8501


No one in Malaysia will argue that 2014 has been one of the most trying years in our nation’s history, with tornadoes, floods, haze, downed flights, scandals, dengue and literally every wrath you can possibly imagine. So immediately after the massive (dare we say biblical?) floods of last week, we get news that yet ANOTHER flight has gone missing from AirAsia, who can blame anyone for thinking that it’s a Malaysian plane?






DESPITE being in a country not particularly known for handling crisis’ well, despite not being directly responsible and despite owning only a 49% share in the company in AirAsia Indonesia, Tan Sri Anthony Francis “Tony” Fernandes  stepped up to the plate to handle the situation. And to us at least, he did everything absolutely perfectly.

1. Respond quickly, and with real actions.


Barely an hour after the incident was announced via AirAsia’s own twitter, Tony managed expectations before they happened. That they would have another statement soon. 3 hours later, Tony was on a flight to Surabaya, with clear intentions of exactly why he was doing that.

With this one tweet, he basically said…
I Got this lemur
(he also indirectly told us he’s too manly for AutoCorrect)
Which are apparently the sexiest 3 words a man can say to a woman. And the world listened.
“Fernandes maintained an image of calm today even as his company plunged into its first major crisis after Indonesia AirAsia flight QZ8501 went missing in bad weather en route from Indonesia to Singapore.” ‘AirAsia’s Tony Fernandes confronts first major crisis’ The Malaysian Insider
Several newspapers and sites also started covering him in a very flattering light. Compare that to what happened earlier with MH370 this year, where no one knew what was happening, and PM Najib’s first statement a full 9 hours after the incident basically didn’t tell us anything.

Our PM's came in another 3 hours after MAS,
Our PM’s came in another 3 hours after MAS’s first statement, which was 6 hours after the plane was lost and didn’t tell anyone anything. The first official statement came 170 hours later.

Having said that, the Government handled MH17 much better, with responses almost within minutes of the first news reports.

2. Don’t put the blame on others

Tony Fernandes  staff responsibility
Sadly, Blame-Culture is a big thing in Malaysia. When someone screws up, everyone points fingers. We saw it all earlier this year when they were deciding who lost MH370, and we see it everytime there’s a big issue that everyone wants to wash their hands of. In the case of QZ8501, it would’ve been quite easy to blame his Indonesian partners since they were the majority shareholders. Or the airport. Or the weather. Or traffic.
However, Tony is known to ALWAYS step up. Even earlier this year when some idiot thought it’d be smart to publish this…
image from says.com
image from says.com
And it’s not like Tony approves EVERY AD that goes out, he still took responsibility for it.
“It is a stupid advertisement and I have taken it up with AirAsia’s chief executive officer Aireen Omar who informed me the advertisement will be removed. We have set up additional controls to ensure that this is not repeated.” – ‘Tony Fernandes Calls “Lousy Nurses” Tune Insurance Ad “Stupid” As He Offers His Apology’ Tony Fernandes, SAYS.com
And yet, he never let anyone know which agency was the one responsible.
Cos in the end, he was.

3. Tell people where to find information so they don’t have to look for it themselves

If there’s one thing we’ve learnt this year, is that rumours spread faster than facts. Remember all those MH370 hoaxes? Also, when you fail to inform people well enough, they’ll look everywhere and sometimes they’ll find other stuff – like those corpse images from MH17. Right from the get-go, AirAsia started posting up all their official statements on where the most eyeballs would be. No, not the newspaper, but their Facebook page. Already, they’ve released
And so far, it’s working. Even when people occasionally ask for things on their social media, someone steps in to defend them.1   Updated statement  QZ8501
1   Updated statement  QZ85012
Updated statement  QZ8501 3
We’d say in all fairness, the social media response has been in AirAsia’s favour.

4. Be sincere and transparent

Tony Fernandes empathic social media
tony caricature full
caricature from kaericature.com
Note the language. It’s strong, and yet it’s meant to connect with people – to make them feel that he cares. Of course, Ol’ Tony is a social media regular (and we’re sure he learnt a thing or two from the earlier MAS blunders). He knows how it works – which is in a broader sense, how humans work. There is no ‘PR spiel”, no complicated language, no nothing-statements. And you can try to copy this method, and yet you might still do horribly.
There’s a study here about doctors that show that going to the docs is a very stressful activity, not unlike losing a loved one. As such, the subjects are very emotionally vulnerable, and usually don’t react well.
“Doctors are often thrown in awkward and emotional situations, especially when they have to deliver bad news to the patients. They can help resolve that awkwardness by showing empathy.” – ‘Physicians Urged To Show More Empathy”, Livescience.com
But how do you simulate empathy!? Easy. Don’t simulate it.
The thing about Tony is that he tweets from the heart (although we’re sure that it goes through a pretty darn good corporate filter in his head). This is why every so often, he’ll unexpectedly reply a tweet, and the result of that will usually just make everyone go AWWWWWWWww..





tony fernandes offered job
Awwwwwwwww
And because his intentions are good, he’s built alot of good will over the years. He says what he means, and he means what he says. So regardless of the outcome of the QZ8501 flight, people will know that Tony really did try his best.
I’ve personally met the guy before (shortly after the Nurse Ad incident), and I told him that I truly admired how he didn’t even name the ad agency he worked with on the ad. Someday, when you retire from AirAsia and run for office, you’ve got my vote :)
How do you feel AirAsia has handled this QZ8501 situation?
Oh and er… no one’s PERFECT PERfect la. Apparently it’s not a one-off typo. Erm… anyone wanna tell Tan Sri?

Tony Passanger
Source from:http://cilisos.my/4-crisis-handling-tips-we-learnt-from-tony-fernandes-qz8501/